Booking & Stay Policy
Riad Sami — Fez, Morocco
1. Reservations
Reservations at Riad Sami are subject to room availability.
Guests are encouraged to provide accurate arrival dates, departure dates and occupancy information when making a reservation.
Booking conditions may vary depending on the room and reservation option selected.
2. Check-In and Check-Out
Check-in: 1:00 PM – 11:00 PM
Check-out: 8:00 AM – 12:00 PM
Guests with special arrival or departure requirements are encouraged to contact the riad in advance.
3. Cancellation and Payment
Cancellation and prepayment conditions may vary depending on the accommodation and booking option.
Guests should review the applicable conditions before confirming their reservation.
For bookings through external platforms, please refer to the conditions included in your booking confirmation.
4. Children and Families
Children of all ages are welcome at Riad Sami.
Children aged 3 years and above are charged at the adult rate according to the property’s published accommodation conditions.
Baby cots may be requested for children aged 0–2 years, subject to availability.
Extra beds are not available.
5. Smoking Policy
Smoking is not permitted inside the accommodation.
6. Quiet Hours
Guests are kindly asked to respect quiet hours between 9:00 PM and 8:00 AM to maintain a peaceful environment.
7. Pets
Pets are permitted on request according to the property’s published conditions.
Guests should contact the riad in advance to confirm arrangements.
8. Facilities and Services
Riad Sami offers facilities and services including:
Indoor swimming pool
Spa and wellness facilities
Sauna
Moroccan restaurant
Breakfast
Free Wi-Fi
Airport transfer service
Room service
Availability and arrangements for certain services should be confirmed with the riad.
9. Airport Transfer
Airport transfers can be arranged upon request.
Guests are encouraged to contact Riad Sami before arrival to discuss transfer arrangements.
10. Special Requests
Guests may contact the riad before their stay regarding special requirements, room preferences or additional assistance.
Requests are subject to availability and confirmation.
11. Contact
For reservation questions or information about your stay, please contact Riad Sami through the official website.
Website: https://riadsami.com
Location: Fez, Morocco
